What's the Information Of Order Tracking?

Once an item is picked up and processed by our delivery partner, Sofamania will provide the tracking information for your convenience.

Related FAQ

  • What Should I Do If My Order Contains More Than One Item?

    Bulky items will likely leave and therefore delivered at the same time. Small items may be taken by a different carrier, creating an eventual latency on delivering your complete order. You will still be provided with the necessary information to track your packages. Should an i…

  • What is Refund Processing Time?

    Once a refund is made effective, it takes between 3-5 business days to show up in your account. For returns, the refund is usually processed once the item has arrived and inspected in our warehouse, so allow up to 15 days from item pickup to warehouse delivery.

  • I Want to Change an Order, What Should I Do ?

    Once an order has been processed, there is little Sofamania can do. Contact Sofamania at Customer Support at 1-800-564-0739 and/or info@sofamania.com so they can help determining how to proceed.

  • I Want to Change My Address, What Should I Do?

    Sofamania moves fast when it comes to prepare orders and ship them. If you need to do a sudden change of address contact Customer Support at 1-800-564-0739 and/or info@sofamania.com at your earliest convenience. By 5:00 PM (PST) most orders from the day will likely be on their …

  • What Should I Do With OLD Furniture?

    Depending on the condition of it (or them), you should considering making a donation to local foundations/non profits that may find a good use of your item(s). If their condition is somewhat embarrassing to donate, then make sure to contact your local "Bulky Item Pick Up" (this…

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