What Should I Do If My Order is Not Delivered On Time?

In the unlikely event you do not receive the order when scheduled or if your order is missing, please contact our customer service team support@velosock.com immediately, and we will do our best to put things back on track as soon as possible!

Related FAQ

  • Are My Payments Safe?

    Yes! Your order's security is our top priority. We are SSL certified to ensure your data protection.Velosock accepts credit cards, debit cards, and Paypal payments.We are not responsible for additional expenses incurred by your card issuer or bank, in accordance with your order…

  • How Can I Take Care Of My Velosock Products?

    Your Velosock is machine-washable. Please set the water temperature to 30 - 40° C (80-100° F) or less. Wash with similar colours. If the Velosock is very dirty, pre-washing with soap under running water is recommended.

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