Will I Be Notified If My Order Has Been Despatched?

Related FAQ

• What Happens If I Am Not In When the Parcel is Delivered?

  Your postman may leave a ‘While you were out’ card with instructions on how to re-deliver or the whereabouts of the parcel, e.g. Left with your neighbour. If your postman has not left a "While you were out" card, please contact your local sorting office with the tracking number…

• Can I Track My Order on Toffs?

  Yes, you will be sent an email notification with your tracking number once your order is shipped.

• What Methods Of Payment Do Toffs Accept?

  Toffs accepts Visa, MasterCard, Visa Electron, Maestro, Delta, American Express & PayPal.

• Who Pays for Return Postage?

  Return postage is your responsibility unless the item is faulty.

• Do I Have to Pay Customs & Import Charges If I Live Outside Of the EU?

  You may be liable for customs & import charges; these charges are your responsibility. If you fail to pay these charges within the timeframe given your parcel will be returned to us and you will have to pay a second postage fee for us to deliver them back to you.