What Happens If I Am Not In When the Parcel is Delivered?

Related FAQ

• When Will I Be Charged for My Order on Toffs?

  All charges are made at the time of ordering.

• Do I Have to Pay Customs & Import Charges If I Live Outside Of the EU?

  You may be liable for customs & import charges; these charges are your responsibility. If you fail to pay these charges within the timeframe given your parcel will be returned to us and you will have to pay a second postage fee for us to deliver them back to you.

• Will I Be Notified If My Order Has Been Despatched?

  Yes, you will be sent an email notification with your tracking number.

• What Methods Of Payment Do Toffs Accept?

  Toffs accepts Visa, MasterCard, Visa Electron, Maestro, Delta, American Express & PayPal.

• Who Pays for Return Postage?

  Return postage is your responsibility unless the item is faulty.