Do I Have to Pay Customs & Import Charges If I Live Outside Of the EU?

Related FAQ

• Can I Track My Order on Toffs?

  Yes, you will be sent an email notification with your tracking number once your order is shipped.

• Will I Be Notified If My Order Has Been Despatched?

  Yes, you will be sent an email notification with your tracking number.

• Who Pays for Return Postage?

  Return postage is your responsibility unless the item is faulty.

• When Will I Be Charged for My Order on Toffs?

  All charges are made at the time of ordering.

• What Happens If I Am Not In When the Parcel is Delivered?

  Your postman may leave a ‘While you were out’ card with instructions on how to re-deliver or the whereabouts of the parcel, e.g. Left with your neighbour. If your postman has not left a "While you were out" card, please contact your local sorting office with the tracking number…