Will the Customer Receive a Refund Or a Store Credit On a Return?

Related FAQ

• What Sizes Do Ross & Snow Styles Come In?

  Women's come in half sizes 5-9.5, whole sizes 10, 11, and 12. Men’s come in half sizes 7-11.5, whole sizes 12, 13, 14, and 15.    All shoes and boots come in standard width.

• Do I Need to Worry About That With Ross & Snow Footwear?

  Actually, with shearling of this quality, it’s best to wear thin socks, or even no socks, for maximum comfort and proper temperature regulation.

• What’s the Best Way to Care for Of My Ross & Snow Shoes Or Boots?

  The best way to care for fine shoes is to develop a relationship with a reputable local cobbler. He or she will be able to give you the most personalized information for your shoe’s specific materials. 

• Ross & Snow's Footwear is Made In Italy, So How Does That Affect Sizing?

  Ross & Snow is made in Italy, but their American designers have created the line to run true to US sizing. Unless otherwise noted in the sizing guide provided for each product, this is true for all styles, even the high heel boots and the slippers. 

• How Long Do Orders Take to Process?

  Ross & Snow  fly like the wind, processing orders typically within 1 business day.