Will the Logistics Partner Call Me Before Delivering My Order?

Related FAQ

• I Got a Call From the Logistics Partner Asking Me to Collect My Order. What Should I Do?

  This happens only in cases where the PIN code is out of the delivery network area. Please do collect your order if you can. If this isn't possible, the order will be cancelled and we will initiate a full refund.

• Can I Choose a Specific Time & Date for Collecting a CLiQ & PiQ Order From the Store?

  The collection window for a CLiQ & PiQ order is 7 days. The collection window starts from the day the order is made available in store.

• Can I Choose a Specific Date and Time for Delivery?

  Unfortunately, you can’t choose a specific date and time for delivery on Tata CLiQ right now. But soon, maybe.

• I Want to Know Where My Package Is. How Can I Track My Order?

  You can track your order through the My Orders section in the My Account section whenever you like. Simply select the order you want to track and check its status. You may track your order even if you aren’t signed in - just click on the Track Orders tab on the Tata CLiQ homepa…

• I Was Asked to Pay an Excess Amount By the Logistics Company. What Should I Do?

  If you are being asked to pay more than the COD amount on your invoice, please don't accept the order. TataCliq will investigate the matter and either deliver your order again, or issue a full refund.