To ask them a question, please call them at 1-800-827-6543.
Standard: orders ship in their standard green jewelry box as part of your order free of charge and our boxes are made from recycled materials.
Gift Wrapping: If you choose the Gift Wrapping option, they put the jewelry in a turquoise box with silver foil stamped logo and a cute bow. Gift Wrapping is available for all jewelry products for a fee of $1.99 per item and their boxes are made of recycled material consistent with their commitment to being environmentally friendly.
Order online 24/7 - 30 Day Risk Free Guarantee.
Customer Service: (800) 827-6543 ext. 308
CarolynPollack accepts the following credit cards:
CarolynPollack wants you to be completely satisfied with your jewelry purchase. Therefore, merchandise can be returned for any reason for credit within 30 days of receipt of your order. If you would like to exchange an item for the same item/size then they can do a straight exchange. However, if you would like to exchange the item for a different item or size, they will first do a return with the original purchase amount refunded to your credit card, followed by a new sale for the replacement item being charged to your credit card.