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Pugster Viv Storms Fine Jewelry FAQ
I Am Concerned With the Durability Of Your Stones. What is Their Hardness?
Viv Storms Fine Jewelry's stones are made of optical crystal and have a hardness between 6 and 7. They have been rigorously tested for quality and durability to avoid issues from everyday wear. Amongst many tests, they have survived being boiled, steamed, plated and impacted.
While it is difficult to judge how certain individuals care for their jewelry compared to others, Viv Storms Fine Jewelry stands by the quality and durability of their products and are certain that you will too.
What Makes the Stones Different From Regular Crystal?
Contrary to regular crystal jewelry which is cut from blocks of clear crystal, Viv Storms Fine Jewelry's stones are crafted by the world’s finest cold glass artist, Jack Storms, using the same technique as when creating his fine art sculptures. Each stone takes weeks to create and no two stones are alike. This allows every single creation and piece of Viv Storms Fine Jewelry to be a masterful and unique work of wearable art!
Does Silver Jewelry Tarnish Over Time?
The silver jewelry is plated in rhodium which guards against tarnishing. Viv Storms Fine Jewelry has taken every precaution to assure that their silver maintains its shine over time.
What Payment Methods Does Viv Storms Fine Jewelry Accept?
Viv Storms Fine Jewelry accepts Amazon Pay, Apple Pay, Android Wallet, wire transfers and credit cards.
I Have My Own Setting and Would Like to Use Jack Storms Fine Art Crystal Stones. Can I Purchase Loose Stones?
Unfortunately, Viv Storms Fine Jewelry is not selling loose Jack Storms’ fine art crystal stones.
How Much Does Shipping Cost Of Viv Storms Fine Jewelry?
Shipping charges and estimated duties/VAT costs are listed during the checkout process. Free ground shipping is available to US customers.
I Would Like to Commission a Custom Design. Does Viv Storms Fine Jewelry Offer Custom Design Services?
At this time, Viv Storms Fine Jewelry does not offer custom design services. This service may become available in the near future however.
Can I Try the Jewelry Before Purchasing?
At this time, there is no way to try the jewelry on before purchasing as Viv Storms Fine Jewelry is an online retailer only.
Does Viv Storms Fine Jewelry Offer a Warranty Or Insurance?
- Each of Viv Storms Fine Jewelry's stones is covered by a lifetime replacement warranty in the unlikely event that they should ever become damaged. Regular wear and tear or abusive treatment are NOT covered by our warranty.
- Viv Storms Fine Jewelry does not offer insurance.
Where is the Corporate Office Located?
Office is located in Miami, Florida, USA.