You can return split pay items using normal returns process and terms. Any payments that have been paid off against the split pay item will be refunded, with the exception of the delivery charge.
There are no restrictions on the number of items you can purchase on split pay.
Split payment is available on any item which qualifies, regardless of whether it is purchased on TV channels, website or mobile apps.
Anyone can choose to pay by split payment on any item which qualifies – these items will have a split pay price under the total price.
Yes. All genuine gemstone jewelry is issued with an authenticity certificate.
Yes. You can add to your order throughout the day that you started it. For all other order amendments, please contact Help Team who will assist you in modifying your order if it is possible to do so.
Yes. You can add to your order from the website, or by calling Help Team for the duration of the day on which you start your order (e.g if you order Saturday morning, you have until 11:59 on that Saturday to add to your order) – and no matter how much you add you will only pay one delivery charge. Items ordered on different days will be on different orders, each with their own delivery charge.