Students receive 10% off Dorothy Perkins product in store with any valid student card or Student Beans account. To redeem the discount please show a valid student card or present your unique Student Beans code at the checkout.
Discount is not available on giftcards or store card payments. Dorothy Perkins reserve the right to terminate this discount without notice. Dorothy Perkins reserve the right to not accept ID that they deem invalid or fraudulent.
Yes, Dorothy Perkins has a refer-a-friend scheme. If you like Dorothy Perkins enough to recommend them, they will happily give your friends an introductory discount and give you a thank you. What Dorothy Perkins offer changes over time so please click here to go to the current refer-a-friend scheme.
Their refer-a-friend scheme enables you to share with your friends using your name. This means that you can simply tell your friends to come to Dorothy Perkins and enter your name and they’ll be given their discount code. All they need to do to get their reward is to click on the link asking if they've "Been referred by a friend?" in the Dorothy Perkins checkout or on the home page and enter your name.
You can also recommend Dorothy Perkins by link, email, on Facebook or on Twitter.
No, you should return items separately as these items are linked to different orders.
Unfortunately, Dorothy Perkins is not currently able to offer exchanges via DorothyPerkins.com.
However, you can exchange your online purchase in a store within the UK or Republic of Ireland (excluding department stores) with the following exceptions, which cannot be exchanged/returned to store and must be returned by post or by Hermes ParcelShop.
Once you've placed your order Dorothy Perkins will send you an email to let you know we've received your order and confirm the details.
After this, Dorothy Perkins will get to work on packing your order.
Once you're order has left our warehouse, Dorothy Perkins will send you an email to let you know that your order is on its way.
Your delivery date will be provided at checkout. Dorothy Perkins dispatch orders through until midnight for delivery the next day. Therefore, don't worry if its getting close to the delivery date and you haven't heard from Dorothy Perkins.
Dorothy Perkins does offer NHS staff discount. Please see your health service discount website for more information. Terms and Conditions apply.
Dorothy Perkins does not currently offer discount to military personnel. Dorothy Perkins is sorry for any disappointment caused. The discounts Dorothy Perkins offers to selected groups of customers vary from time to time and are purely for marketing and promotional reasons and not intended to deter any particular customer from shopping with them.
Yes you can pay with Sterling Gift Cards online. Please select the Gift Card option at the checkout and enter the 16-digit card number.
The full balance will be taken off the card before any other payment method will be used. You can use up to 5 Gift Cards per transaction.
If your transaction is lower than the balance in your Gift Card(s) then you can use the Gift Card(s) at a later date.
Please ensure to retain your Gift Card(s) after placing your order, in case any items are sent back to Dorothy Perkins for a refund, as the refund will be processed on to the Gift Card(s) before any other payment method.
Gift Cards can be used for purchases from the following Arcadia Group brand websites: Burton, Dorothy Perkins, Evans, Miss Selfridge, Topman, Topshop and Wallis
Unfortunately, Dorothy Perkins is unable to accept Gift Cards in other currencies on UK site at present.
Dorothy Perkins aims to process all returns as quickly as possible. If you have received an email to confirm your refund, please allow up to 5 working days for this to appear in your account.
The expect most parcels to be refunded within 7 days of reaching Dorothy Perkins, please note this does not include your bank's processing time. Dorothy Perkins will email you to let you know once your parcel has been received and your refund has been processed.
If this time has passed please contact Dorothy Perkins with your order details so that Customer Care team can investigate this for you.
After you have placed your order, Dorothy Perkins promptly start to process your order and they are not able to interfere with this process before your order is dispatched and your card is charged. You are however welcome to return any items, which are no longer required, to Dorothy Perkins for a full refund using your enclosed returns label (free within the UK!) or to any of standalone stores within the UK and Ireland.
Dorothy Perkins cannot amend any part of your order (including the delivery address) or upgrade a standard delivery to Express once it has been submitted.