Please ensure that you are only returning items that were purchased at dressbarn.com. We cannot process returns for items that were purchased in our retail stores. If your return total is less than $10.00 or you would prefer to use your own shipping method follow the below steps:
1901 E State Road 240
Greencastle IN 46135
Dressbarn is unable to process exchanges in the online warehouse. You will need to return your merchandise, and then visit the website from which you made your purchase and place a new order for the desired items. Please note: You will be charged for shipping and handling on your new order.
Returns/Exchanges are gladly accepted within 60 days of the original purchase date for unworn items that have price tickets or defective items. Dressbarn reserves the right to require your name, address, and telephone number on all returns and exchanges, and for returns without a receipt you will be required to present a valid government-issued ID.
If a discount was applied to the original purchase, the return amount will be adjusted accordingly; items assigned a "Return Value" take into account any discount that was given on the original transaction, which shows the price that you will receive if you return the merchandise.