If you forget to record your personal voice message FTD Flowers will record a special message for you. See your Order Confirmation page for the default message that would be delivered with your bouquet.
Your message can hold up to 10 seconds of recording. You will be able to review and listen to your message as many times as you wish until you are completely satisfied. Once you save your message you will not be able to call back and rerecord your message.
You'll receive your Recording ID number on your Order Confirmation Page and in your Order Confirmation e-mail.
You'll receive instructions after you complete your purchase on how to record your personal voice greeting. FTD Flowers will provide you with a toll-free number to call and a special Recording ID Number that you'll enter when you record your message.
FTD Flowers accepts Paypal and the following major credit cards:
You can find your order number on the Order Confirmation Page and in your Order Confirmation email that you received when you placed your order on FTD.com.
When you order by phone, a customer service associate will give you your order number, and if you provide an email address you will also receive an email confirmation with your order number. It is a good idea to save a copy of your Order Confirmation page or your Order Confirmation email, or write down the number for future reference. If you forget or misplace your order number you can get it by contacting Customer Service via email at http://custserv.ftd.com or by phone at 1-800-SEND-FTD (1-800-736-3383).
FTD Flowers will be happy to help you change your order prior to shipping. However, if your gift is en route or already delivered, FTD Flowers can't change your order.
If your product is to be delivered today or is an international order, please call at
1-800-SEND-FTD (1-800-736-3383) to see if your product is en route or has been delivered. Please have your order number ready.
(Toll-free in the U.S. and Canada)
(Outside the U.S. and Canada)
3113 Woodcreek Drive
Downers Grove, IL