If products were purchased directly from a YELLOOW representative’s personal inventory using cash or check, please contact the YELLOOW representative to begin the return process. If contact with the representative is not possible, contact YELLOOW customer support for assistance by emailing [email protected]
Returns are sent to the following address:
c/o Go-2 Shipping
12248 S. Lone Peak Parkway #106
Draper, UT. 84020
Include the packing slip and reason for your return.
All products must have the original order number to be returned. YELLOOW is happy to help find the order number for products received as a gift. Contact YELLOOW customer support for assistance by emailing [email protected] YELLOOW will need the name and/or email address of the person you received the gift from. If the product is returned within 90 days of original purchase, YELLOOW is happy to process an exchange or issue you store credit towards a different product.
Refunds are processed within 5-business days after your return has been received. Once the return is processed, the refund should be available within 1-10 business days, depending on your credit card company and/or their billing cycle.
Yes. If your product is on back order and hasn’t shipped yet, you can cancel your order for a full refund. Please contact the YELLOOW customer support for assistance by emailing [email protected]
Keratin Fiber hair extensions feels and acts like human hair. The color & texture is so close, it even fooled the professional stylists in the test groups! Get a natural look of long locks at a fraction of the price with YELLOOW Keratin Fiber Extensions. Made in a multi-tone which helps the extensions blend seamlessly with natural hair.
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