A Payment Of £1 Has Been Debited From My Account. What is This?

Related FAQ

• How Do I Buy Online?

  It is so easy to shop online with Boux Avenue, all Boux Avenue needs is your email address and you can shop away till your heart's content. If you would like to set up an account, Boux Avenue just needs a password, so you can keep your own personal wish list and keep track of y…

• How Long Will You Keep My Click and Collect Order In-store?

  If you have ordered via click and collect online the store will keep your order for you for 30 days. After this time Boux Avenue will contact you as a reminder, if Boux Avenue does not hear anything within a week the parcel will be returned to warehouse.

• I Have Received a Boux Avenue Gift, is It Possible to Return Gifted Items?

  Yes you can, you are able to return the item as normal. Simply follow the guidelines on the paperwork you received with your parcel.Boux Avenue will exchange your goods if you like, however, refunds can only be given to the original cardholder or Boux Avenue can offer credit on…

• I Am Having Problems Placing an Order

  This shouldn't be happening as Boux Avenue has tried to make using gift cards as simple and easy as possible. If you are having problems please call customer service team on 0800 054 6550 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday, Boux Avenue will be able t…

• I Can't Find My Size Online

  Boux Avenue always endeavours to carry a full size stock, so if for any reason we don't have your size, it won't be for long. Please do keep checking and if not, please ring one of our customer service team on 0800 054 6550 between 8am to 8pm Monday to Friday and 9am to 5pm Sat…