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When Will My Order Ship At

CompAndSave strives to ship your order in 24 hours after they receive payment from you. 

I Received the Wrong Product, What Do I Do?

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

When Will My Backorder Arrive?

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, will be able to ship the item to you.

What If I'm Not Satisfied With My Product? offers full refunds on non-OEM products within 10 days if you are not 100% satisfied with your purchase at Need to return ink or toner after 10 days? No problem— will replace the cartridge, issue a refund, or offer store credit up to 365 days from the purchase date.

When Will I Get the Items? normally ships your order within 24 hours unless the item has been stated as special or back order. will email the tracking number to you right after your order is shipped. The tracking number will let you know the estimated delivery date and other useful shipment status information.

What is the Return Policy Of

All of these non-OEM products can be easily returned for a full refund within 10 days of delivery.

What is the Payment Policy Of accepts major credit cards (MasterCard, Visa, American Express and Discover), e-checks and Paypal only. All of their credit card and e-check transactions will be processed by Authorize.Net, a trusted credit card processor. For security purposes, only ships to the billing address on the credit card. If you would like to ship to a different address, please contact your credit card company for authorization by calling the toll-free number on the back of your credit card. For Paypal payment, only accepts payments from verified US accounts and ship to confirmed shipping addresses. Prices of all the products are in USD. may hold your order due to one or more of the following reasons: 

  • Incorrect/suspicious credit card or payment information.
  • The billing address does not match any address filed at your credit card company.
  • The transaction is declined by your credit card company.
  • The shipping address at your Paypal account is not confirmed. For information on how to confirm your address, please call 1-888-221-1161 or visit the Paypal Help Center. will contact you for any on-hold order for verification within 24 business hours. However, reserves the right to cancel any order that they are unable to verify or process.

What is the Shipping Policy Of offers free shipping on US Contiguous orders over $50, otherwise $3.99 flat-rate shipping provides $3.99 flat-rate shipping.

Will Collect Sales Tax From Me?

No sales tax will be charged on your order unless it is shipped within California. Effective Jan 1, 2017, the CA sales tax rate is 7.25% except within Alameda County (9.25%). Orders shipped to the California cities of Albany, Hayward, San Leandro and Union City will be charged a tax rate of 9.75%.