To serve you better, ULTA.com will begin to process your order immediately after you click the SUBMIT ORDER button. Because Ulta's system processes orders immediately, Ulta are unable to change or cancel an order once it is submitted.
Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. FREE or discounted shipping is available in the Continental U.S. only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.
Products ordered online can be exchanged in the local store.Customers are responsible for paying any additional difference in price and sales tax for exchanges of greater value. An in-store credit will be issued for the difference in price and tax for exchanges of lesser value …
Ulta Beauty is dedicated to bringing you an unparalleled shopping experience from start to finish! If you're not completely satisfied with a product for any reason, just return the product to Ulta for a full refund. Here's how:Time limit on returns:Products must be returned wit…
A service fee will be added for any check returned unpaid by the bank. In accordance with State law, NSF Checks may be submitted to your bank electronically. There is a 10-day waiting period required for returns.
ULTA does not accept CODs for returned merchandise. Return shipping charges are the responsibility of the purchaser.To avoid return shipping cost, you may bring your merchandise and the packing slip to your nearest Ulta Beauty Store