Can I Exchange an Item At Piper Lou?
YES! Hassle-free returns! Please email info@piperloucollection.com with your name, order #, and reason for exchanging.
If the exchange is due to a packaging error, defect, or manufacturing issue, Piper Lou will cover the cost to return the item. If not, you just have to cover the shipping and Piper Lou will send you out a new item at no extra cost.
*Exchanges must be made within 60 days from the date your item was delivered.
There are NO RETURNS for Customized Items. Those sales are final unless it's a quality issue or incorrectly sent.
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