Given the limited quantities of our specialty products, the best way to exchange an item is to place a separate order for the new item and contact Kaufmann-Mercantile
for a return of the original item. Kaufmann-Mercantile
will do their best to assist you with this process.
Kaufmann-Mercantile
currently accepts American Express, Visa, Mastercard, Discover, and Paypal for United States and international orders. Additionally, Kaufmann-Mercantile
accepts most Maestro, Diners Club and JCB for non-US countries.
If an item arrives in less than perfect condition, please notify Kaufmann-Mercantile
by contacting support@kaufmann-mercantile.com. Kaufmann-Mercantile
will do all they can to remedy the situation. Given the limited quantities of many of our products, a replacement may not al…
Many of the products featured on Kaufmann Mercantile are created by hand or made to order specifically for you and ship directly to you from around the world, so please know that shipping times vary and are often not negotiable. However, if you would like to expedite delivery a…