Do I Need to Sign for My Parcel When It is Delivered?

Related FAQ

• How Secure is The REISS website?

  REISS uses the latest security technology to protect your personal information. When you enter your personal details in the checkout pages you are in a secure website (with SSL certificate). Most browsers display a small padlock symbol on your browser to reassure you this is se…

• Which Payment Methods Does REISS Accept Online?

  REISS accepts selected debit/credit cards, PayPal and Reiss gift cards. Eligible debit/credit cards: American Express Maestro Mastercard Visa Visa Debit Visa Electron REISS uses a secure encrypted connection when dealing with your payment details to ensure its safe to…

• When Should I Expect to Receive My Refund?

  REISS aims to process returns as soon as they are received at the warehouse and you will receive an email confirmation once your refund has been processed. It will normally appear back on your statement within 3-5 working days but some card providers can take up to 10 working d…

• Can I Exchange an REISS Item?

  Yes - you can create an exchange within your account area. Alternatively can take it back to one of the stores excluding concessions and franchises for a product exchange or store credit.  Please ensure to include your returns documentation with your return or exchange.&…

• Do I Need an Account to Place an Order?

  You can place an order without creating an account. However, creating an account enables you to: Store your details to save time during subsequent visits Manage your addresses and personal preferences Receive collection updates and exclusive promotions from REISS