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Related FAQ

• How Do I Pay for My Order At Swarovski?

  Swarovski accepts Visa, Eurocard, Mastercard, and American Express as methods of payment. Please select the appropriate credit card during the payment process and fill in the required credit card details. Your credit card will only be debited once your order has been confirmed.…

• How Can I Redeem My Be Swarovski Rewards Online?

  Please make sure that your Be Swarovski membership number is registered in your online account in order to redeem your Be Swarovski rewards. You will then be able to add the Be Swarovski rewards in the Shopping Bag. Either click on the link in your reward email and your co…

• Does Swarovski Offer a Gift Wrapping Service?

  Send a present directly to someone special! Swarovski will wrap your order in a pretty gift bag with a ribbon. You can also add one greeting card with your personal message. If you have the items sent to your address, you will receive one gift bag for each item ordered enc…

• What is the Return Policy Of Swarovski?

  Swarovski will refund the paid amount for the items, provided that they are returned in the country of delivery in an unworn, unused, and undamaged condition together with the Return Form and the original Swarovski packaging. Unfortunately, it is not possible to replace or…

• Are My Personal Data Safe?

  All sensitive data transferred to and from Swarovski Crystal Online is encrypted using the most modern technology (SSL 128-bit).  For security reasons, Swarovski Crystal Online does not save credit card information. The data is immediately passed to the company's partner s…