You will be given the option to add a custom gift message to your packing slip at checkout. At this time Jewelry.com does not offer gift cards, however Jewelry.com hopes to make them available in the future.
Currently customers shipping to AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, OH, OK, PA, RI, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY and NY will pay local sales tax rates of the address the order is being shipped…
If the information that you are looking for about an item is not included in the description on Jewelry.com's website, you can submit a request through email or on the phone. Jewelry.com will do our best to accommodate your request as soon as possible, usually within the same d…
Orders can be declined for multiple reasons. Orders will not be authorized by the system if the card is expired or the charge is above the credit limit. Failure to authenticate billing information will also result in a declined order, please check to make sure all details have …
You may request a return authorization through Jewelry.com's website. You can also make your request by emailing service@jewelry.com or calling Jewelry.com at 1-800-243-0459.
If your orders were not successful your credit card will not be charged. Any transactions reflected on your account are authorizations only and will automatically disappear withing a few days depending on your bank’s procedures.