Journeys now gives you 365 days to decide! That's right! Journeys allows all merchandise in new condition, with original packaging and original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded.
Journeys, Journeys Kidz, and Shi by Journeys offers FREE SHIPPING on orders $39.99 and up!*
Order under $39.99? Don't worry, Journeys has got you covered! Check out their Sale Items, or pick up some Socks or Accessories to match your new shoes!
Journeys offers Physical and Virtual gift cards.
You may redeem your gift card online, in stores, or by contacting customer service. They can also be used for catalog purchases. Gift cards are available in any amount up to $250.
Physical and Virtual gift cards cannot be r…
Journeys accepts all major credit cards and PayPal.
When placing an order with a credit card, Journeys must be able to verify the billing and shipping addresses with your credit card company.
If for any reason Journeys is unsuccessful, your order will be canceled an…
Once you submit your order online or over the phone, Journeys will issue you an order number. When your order is shipped, Journeys will email you a confirmation with your tracking number and carrier information.
Use your order number and zip code to use Journeys' online order …