Returned items must be received by Tiny People within ten (10) days of approval. Items received outside this window will not be eligible for a store credit or exchange.
Return address details will be provided automatically once your return is approved in portal. Please include a pre-paid postage satchel for all exchanges. Alternatively Tiny People can provide one for $9.95.
Bulky items may not be sent via Express Post and may instead be sent by a courier service of Tiny People's choosing. Please note, some products are only available for delivery within Australia due to their size and or fragile composition. Please contact Tiny People
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Exchanges and store credits will be processed within 72 business hours of receiving the item, you will receive email confirmation that this is complete. All store credits or refunds (faulty items only) will exclude shipping charges.