Where Do I Send My Items?

Related FAQ

• How Can I Arrange an Exchange Or Store Credit?

  Simply visit returns portal within 14 days of receiving your goods. If you would like to exchange your items, please confirm the style, size and colour you would like. You will also need to provide a pre-paid postal satchel. Shipping fees will not be refunded or added to s…

• I Cannot Find Anything I Like to Exchange My Item For, What Happens Now?

  You can obtain a store credit which is valid for 6 months. In approved instances where a return is granted a 20% restocking fee may be charged to cover costs, such as full shipping, merchant charges and handling costs.

• Does Tiny People Offer Express Shipping?

  Australian deliveries are sent via Express Post through the Australia Post network. International deliveries are sent via DHL.

• Can I Exchange Swimwear?

  Swimwear can be exchanged providing protective stickers remain intact. Do not remove them until you are certain about your purchase.

• When Will My Return Be Processed?

  Exchanges and store credits will be processed within 72 business hours of receiving the item, you will receive email confirmation that this is complete. All store credits or refunds (faulty items only) will exclude shipping charges.