How Can I Arrange an Exchange Or Store Credit?

Related FAQ

• Do I Need an Exchange Reference Number?

  Yes, please include your return accepted email and order number with your return. This number ensure Tiny People can easily identify the exchange transaction.

• Where Do I Send My Items?

  Return address details will be provided automatically once your return is approved in portal.   Please include a pre-paid postage satchel for all exchanges. Alternatively Tiny People can provide one for $9.95.

• I Cannot Find Anything I Like to Exchange My Item For, What Happens Now?

  You can obtain a store credit which is valid for 6 months. In approved instances where a return is granted a 20% restocking fee may be charged to cover costs, such as full shipping, merchant charges and handling costs.

• Does Tiny People Deliver Worldwide?

  At Tiny People they like to keep things clear, simple and reasonable and make sure that you get your orders as fast as humanly possible. That's why they ship via Express Post with Australia Post domestically and DHL Express internationally. FREE EXPRESS SHIPPING ON AUSTRALIAN O…

• Does Tiny People Offer Express Shipping?

  Australian deliveries are sent via Express Post through the Australia Post network. International deliveries are sent via DHL.