I Cannot Find Anything I Like to Exchange My Item For, What Happens Now?

Related FAQ

• When Will My Return Be Processed?

  Exchanges and store credits will be processed within 72 business hours of receiving the item, you will receive email confirmation that this is complete. All store credits or refunds (faulty items only) will exclude shipping charges.

• Does Tiny People Offer Express Shipping?

  Australian deliveries are sent via Express Post through the Australia Post network. International deliveries are sent via DHL.

• Can I Exchange Swimwear?

  Swimwear can be exchanged providing protective stickers remain intact. Do not remove them until you are certain about your purchase.

• How Can I Arrange an Exchange Or Store Credit?

  Simply visit returns portal within 14 days of receiving your goods. If you would like to exchange your items, please confirm the style, size and colour you would like. You will also need to provide a pre-paid postal satchel. Shipping fees will not be refunded or added to s…

• Do I Need an Exchange Reference Number?

  Yes, please include your return accepted email and order number with your return. This number ensure Tiny People can easily identify the exchange transaction.