If you receive a web order with an item that is damaged, missing a component, or in some other way defective, please contact Customer Service at 1-888-NUK-1238 before returning the product.
You can return your item to their Returns Center at:
NUK-USA Attn: Returns
175 Heritage Drive,
Pataskala, OH 43062
In order to process your return or exchange they require completing the “returns/exchanges” section on your packing slip and including with your return. This area must be completed in full to include your contact number, return address, and if you are exchanging, what you would like in exchange for the returned item(s). Please send your return via a traceable shipping method and retain the tracking information.