OshKosh B'gosh Coupons & Promo Codes

  • Coupon

    20% Off $40+

  • Coupon

    20% Off Your Purchase of $40+

  • Coupon

    20% Off Your Purchase of $40+

  • Coupon

    Extra 20% Off Your $50+ Purchase

  • Coupon

    20% Off $40+

  • Coupon

    Extra 20% Off Your $40 Purchase + Free Shipping Over $50 Or Free Ship To Store

OshKosh B'gosh FAQ

How Do I Clean My Skip Hop Bags?

For your convenience, care instructions can be found on the inner tag of each item. And here are some general guidelines for a few of our most popular items:

  • Canvas bags (Duo, Dash, Via Messenger): Spot clean/hand wash with a damp cloth; mild detergent may be used; lay flat to dry (air dry only).
  • All other bags: Spot clean/hand wash with a damp cloth; mild detergent may be used; lay flat to dry (air dry only).
  • Toys: Spot clean with a damp cloth; mild detergent may be used. Do not submerge any items with batteries in water.
  • Playspot: Spot clean with a damp cloth; mild detergent may be used. Do not submerge in water, do not wash in dishwasher, do not weatherproof. Not designed for outdoor use.
  • Feeding (bottles, utensils, plates and bowls): Dishwasher safe.

What Do I Do If I Have a Defective Product?

OshKosh B'gosh and Skip Hop are committed to providing you with quality products. Any Carter's or OshKosh B'gosh product with a quality defect can be returned to a store for a full refund or exchange (please bring the packing slip or printed receipt). You may also contact our Consumer Affairs department at 888-782-9548 Monday-Friday 8am-4:30pm CST to make arrangements to return the item to us by mail.

I Am Generally Unsatisfied With My Worn Merchandise. What Should I Do?

Your satisfaction is of utmost importance to us, and we do everything we can to ensure that your experience at Carters.com | OshKosh.com | SkipHop.com makes your life just a little easier. We welcome your feedback, so please contact Consumer Affairs at 888-782-9548.

How Can I Return a Gift?

You can return a gift for a merchandise credit by following the directions on your packing slip. For your convenience, you can return the item by mail or to your nearest company-owned Carter’s or OshKosh B’gosh store.

Can I Return an Item In Store That I Bought Online?

Yes, for your convenience, you may return or exchange merchandise you purchased online to any Carter’s or OshKosh B’gosh company-owned retail store in the U.S.
 

I Want to Exchange an Item, But the Size I Need is No Longer Available. Do I Still Have to Pay for Return Shipping?

Yes, in this instance you will be responsible for return shipping and handling charges. If you prefer, you can return the item to your nearest company-owned Carter’s or OshKosh B’gosh store without deductions for shipping and handling.

I Have Lost My Packing Slip. Can I Still Return My Purchase?

If returning by mail, please send the following information with your return: Billing name, address, telephone, order number (if known), and reason for return. Mail your shipment to:

Carters.com | OshKosh.com | SkipHop.com
Attn: Returns Processing
625 Braselton Parkway
Braselton, GA 30517

I Am Generally Unsatisfied With My Unworn Merchandise. What Should I Do?

Your satisfaction is of the utmost importance to us, and we do everything we can to ensure that your experience at Carters.com | OshKosh.com | SkipHop.com makes your life a little easier. For your convenience, you may return or exchange merchandise you purchased online to any Carter’s or OshKosh B’gosh company-owned retail store in the U.S or by mail.
 

A Friend Received an Email With an Online Coupon. How Can I Get Coupons?

You can sign up to receive emails by creating a Carters.com | OshKosh.com | SkipHop.com account. Simply create an account for Carter’s to receive coupons and special offers available only to registered users.

My Shipment is Lost. I Don't Know What Should I Do?

Please call at 877-333-0117 (toll free) or 762-232-1399 from 7am-12am EST daily (except holidays) and OshKosh B'gosh will initiate a thorough search of your shipment with the transit company.

How Often are New Products Added to the Online Stores at OshKosh B'gosh?

OshKosh B'gosh adds products to our online stores frequently, and offer new sales and promotions, as well, so check back often for new styles and great deals.