Hilton Coupons & Promo Codes

    • Top Offer
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      Sale

      Coupon Get $50 Daily Credit for Every Night Of Your Event Or Conference Stay
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      Sale First Class Stays In World Class Locations
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      Sale Best Rates Guaranteed Or $50 Gift Card
  • Sale

    Enjoy The Luxury of Being Yourself at The Conrad Hong Kong

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    Best Available Rates on Select Hotels In Australia

  • Sale

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Hilton FAQ

How Can I Book a Room Using Points & Money Rewards, Premium Room Rewards, Or Room Upgrade Rewards?

For Points & Money Rewards and Premium Room Rewards, reservations can be made online in the U.S. through “Reward Stays” at HiltonHonors.com or by calling 1-800-HHONORS (1-800-446-6677). Neither Points & Money Rewards nor Premium Room Rewards can be booked at the front-desk of a hotel. For Room Upgrade Rewards, you can upgrade your room by changing your reservation online, over the phone, or at the front-desk of some participating hotels.

Can Www.hilton.com Be Made Faster?

www.hilton.com may be slow for you for a number of reasons. On Hilton's side your requests are processed very quickly, even with hundreds of thousands of users. Still there may be slight delays during peak use periods. www.hilton.com's speed as you experience it will depend on: 1) The speed of your modem (baud rate) or network connection. 2) The speed of your computer's processor. 3) Network efficiency between your computer and our server. 4) How much memory you or your system has allocated to your browser. Closing browser windows may increase performance.

What is the AAA Rate?

The American Automobile Association (AAA) rate is for members of AAA. To get this rate, show your current membership card upon check-in. You must also provide your 16 digit AAA code when making your reservation. Availability of AAA rate varies by hotel.

What is Bed Unspec Or Bed Type Not Specified?

These terms indicate that the hotel has rooms available for the dates requested, but is unable to confirm the type of bed that will be in the room. Please note this type of accommodation will only allow you to confirm two persons in the room.

Can I Use Hilton Honors Points to Upgrade an Existing Reservation?

Yes, you can. You can use Hilton Honors points to upgrade your confirmed room reservation to a premium room or suite for stays all year round at Hilton'S hotels worldwide with Room Upgrade Rewards. If there is a premium room or suite available when booking an upgrade, you can use your points to guarantee your upgrade to the premium room or suite with no blackout dates. The number of points required to redeem Room Upgrade Rewards varies by room, hotel, booking date, and stay date. If you have a confirmed room reservation or if you booked a room using Standard Room Rewards, Points & Money Rewards™, Premium Room Rewards, or Point Stretcher Rewards®, you can use Room Upgrade Rewards to upgrade your room type.

Where Do I Find the Cancellation Policy?

You can find the cancellation policy several places throughout the reservations process. On the Rooms & Rates page, you can find the policy in the rate “details” link or the room description. You can also find the policy on the Guest Information page, once a room and rate have been selected. Additionally, you can find the cancellation policy on both the Confirmation page and the printable confirmation page.

Can I Cancel a Reservation On-line?

Yes. To cancel a reservation, select the “Reservations” link from the homepage. On the Reservations page, under the heading ‘View, Change or Cancel a Reservation,’ enter your confirmation number, and either the last name on the reservation or the last four digits of the credit card used to make the reservation. Once your reservation has been retrieved, select the Cancel button. Please note that canceling a reservation may incur a cancellation penalty or the deposit may be non-refundable. Refer to the cancellation policy for details.

My Travel Plans Have Changed, Can I Modify My Reservation On-line?

Yes. Most reservations can be changed online. Refer to your confirmation for restriction on this ability. To change a reservation, select the “Reservations” link from the homepage. On the Reservations page, under the heading ‘View, Change or Cancel a Reservation,’ enter your confirmation number, and either the last name on the reservation or the last four digits of the credit card used to make the reservation. Once your reservation has been retrieved, select the information you would like to change and click the Change button.