During the process of purchase, you should receive several emails from MiniInTheBox. There will be an email confirming your order information,and MiniInTheBox will also email you the tracking number after they ship out your order.
You also can log in your MiniInTheBox account to check status of all of your orders.
If you would like to make changes to your order, MiniInTheBox recommends canceling your order; then, proceed to place a new order. Please note that while most of our products can be cancelled up until they are shipped, certain products cannot be cancelled for restocking/processing fees may apply.
MiniInTheBox accepts a variety of payment methods.
Products shipped from China.
In some cases, there will be VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, they cannot estimate what the charges may be since customs and taxation policies vary widely from country to country. For further details, please contact your destination local customs office or visit their official website. In some cases, customs clearance procedures are required; under these circumstances, delays may occur, which will affect our original delivery estimation time.
Products with the “Shipped Locally” logo.
For customers buying a product with the “Shipped Locally” logo, VAT is included in the product price and no import duties will be added by the destination country.
Rewards have an expiration date. The expiration date for Rewards earned through order payments, excluding the purchase of Prepaid Credit and Rewards, is dependent on the date on which the Rewards amount is posted to your Rewards & Credit account. If the Rewards were earned by Order payment, please note that the expiration date is 60 days after the Rewards amount is posted into your Rewards & Credit Account. However, it may be longer or shorter depending on special circumstances when Rewards were earned. You can check the expiration date on the My Rewards & Credit page.
When returning an item, MiniInTheBox recommends using your local postal service that provides tracking information and a Customs form, instead of a courier agency such as UPS, DHL or FedEx.
Once they have received your package, they will begin processing your return, which may take up to 3-5 business days. When processing is completed, they will contact you and issue your refund.
A MiniInTheBox account makes shopping with them much easier. Allows you to: