Has My Orders Shipped?

Once your order has been handed over to the carrier for delivery, you will receive a Shipment Confirmation email. Delivery will take 3 to 5 business days after the order has shipped. All delivery lead times are estimated.

Related FAQ

  • Can I Change My Shipping Address At Razer?

    Your submitted order is sent to their warehouse for shipping immediately so Razer is unable to amend your order. If your package could not be successfully delivered, it will be returned to the warehouse and a credit will be made to your payment method. 

  • Do I Have to Pay Sales Tax At Razer?

    All orders are subject to sales tax or VAT according to the ship-to location. Razer will charge the corresponding sales tax or VAT upon receiving your order.  Razer does not honour tax-exempt orders and resale exemption certificates.  The price indicated includes anti…

  • Can I Have My Order Delivered to an Address Other Than My Home?

    During checkout, you may select a shipping address that is different from your billing address. Please ensure that you or an authorised representative is able to receive the delivery.   For security reasons, Razer is unable to deliver to a PO box.

  • Why is My Credit Card Being Rejected By Razer?

    There are many possible reasons for a credit card not being accepted:  The card is expired. You have reached or exceeded your credit limit. You have exceeded your daily charge limit. A computer at either end of the transaction is having technical problems.

  • Does My Billing Address Have to Match the Address On File With My Credit Card?

    Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement.

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