How Can I Make Sure That Wolford Has Received My Order?

Related FAQ

• Can I Check the Status Of My Wolford Order?

  As soon as your order leaves our logistics department, you will receive an e-mail with further details on the delivery date. In this e-mail you will find a link that allows you to determine the exact transport status of your shipment online. 

• Can I Exchange Underwear Or Jewelry?

  You can exchange underwear or jewelry as long as it is still in unused condition.

• Where Does Wolford Online Boutique Deliver?

  Wolford will deliver to any location in the country that each online shop serves. Unfortunately Wolford cannot deliver packages internationally. Please find the online shop that serves the country where you would like your package shipped in order to avoid confusion.

• When Placing Multiple Orders At Wolford, Do I Have to Pay Shipping Costs for Each Order?

  If you choose the "standard delivery" option, you do not have to pay shipping costs it is always free of charge. However, if you have selected "Express Delivery", you must pay the costs for each individual order. Furthermore, once an order has been completed in the online shop …

• Can I Return Goods, and Who Bears the Cost? Can I Cancel My Order?

  You can find detailed information about return and cancellation policy in terms and conditions under right of withdrawal. Please note that they can only take back items purchased at the Wolford Online Boutique.