How Can I Order a Replacement Part?

Related FAQ

• What Does My Warranty Cover?

  This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airline…

• Can a Samsonite Company Store Assist Me With My Repairs?

  Only an authorized repair center will be able to evaluate the luggage, determine if it’s covered under the warranty, and perform repairs.The Samsonite Company Store can assist you in shipping your product to the authorized repair center for a small shipping fee.$10 for piece un…

• What is Considered a Manufacturing Defect?

  If your warranty only covers manufacturing defects, it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airl…