How Can I Review My Order History At Five Below?

Go to the ORDER HISTORY section of MY ACCOUNT. All the orders you placed while you were logged in to your account will be there.

Related FAQ

  • What is the Handling Fee Of Five Below?

    A super small .25 cent handling fee is applied per item or case. It just covers any expenses in processing, packing, and shipping your order.

  • What Carriers Will Be Used to Ship My Order?

    Five Below will ship out your package with either FedEx & USPS. Also, with some orders FedEx will hand the package over to US Postal to deliver to you. You can always use the tracking number in your shipping email to double check.

  • Can I Place a Tax Exempt Order On Five Below Site?

    Five Below can process your tax exempt order. To get started you can create an account on site first. Once you have your account set up email our Customer Relations team to let Five Below know…  Your email address and name on the account. Your tax exempt ID letter inc…

  • What Do I Do If My Order Does Not Arrive?

    Send an e-mail to customer.relations@fivebelow.com or call Five Below at 844-4-5BELOW (844-452-3569). Please be sure to tell Five Below your order number from your Order Summary.

  • How are Tax Rates Determined?

    Five Below is required to charge sales and use tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction.   Note that the taxes presented at time of order submission are only an estim…

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