Unfortunately, Nykaa does not ship outside India at the moment. However, Nykaa is working on starting international delivery as soon as possible, so stay tuned!
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from different warehouse locations.
Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.
Nykaa dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from warehouse.
Following are some our trusted courier partners:
Nykaa ships throughout India!
Nykaa package products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
Nykaa pride themselves on the quality of packaging. Till date, Nykaa have received minimal complaints about damaged products due to packaging.
Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Nykaa reserves the right to cancel orders.
The PayU payment gateway is one of the largest consumer payment processors in the world. It is a state-of the-art payment gateway that protects your account details when you shop on Nykaa by encrypting sensitive information like your card number. It is VeriSign Secured and validated by Payment Card Industry compliant Control Code.
Nykaa offers you multiple ways to pay securely. These include:
No, you do not as you can place an order as a guest, by just providing your email address for correspondence.
However, Nykaa highly recommend that you do create a Nykaa account. Not only will you be able to rate and review products, but also you can accumulate Reward Points and obtain discounts on future purchases. After all, shopping more for less is always fun!
Yes, you can leave items in your shopping bag, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may get sold out or the offer on the product may expire from the time you added it to your shopping bag.
Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address.
In addition, you will receive an email confirming your order details. You will also be notified when we dispatch the item(s) from warehouse with the respective tracking details.
Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.
Sure you can! Just add all the products you wish to buy on to your shopping bag and then click on the “checkout” button. This way you can save on any additional shipping and CoD charges!