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Bodybuilding.com FAQ

What Payment Methods Does Bodybuilding Accept?

Accepted Methods 

Bodybuilding  accepts several different payment methods including:

  • Amazon Pay 
  • Credit Cards
  • Visa
  • MasterCard
  • Discover
  • American Express
  • JCB
  • Bodybuilding.com Gift Certificates
  • PayPal
  • Bank Wire Transfer
  • Money Order

Bodybuilding does not accepst cash or personal check payments.

How to Use a Gift Certificate?

Paying for an order using a gift certificate is easy! When you're ready to checkout, select Gift Certificate as the payment option, enter the gift certificate number, and then click Submit Order. 

  • If the total is less than the gift certificate balance, the remaining balance stays on the gift certificate to use on a future purchase. 
  • If the total is more than the gift certificate balance, you'll be returned to the Payment Options page to select a secondary form of payment to pay for the remainder of the balance.
  • If you receive an error after submitting your order, try clicking the Back button on your browser and re-entering the gift certificate number.

Note: Gift certificates can only be purchased using U.S. dollars, and can only be redeemed in the U.S. store.

Can I Buy Gift Certificates?

To purchase a gift certificate, visit the Gift Certificate purchase page, enter the amount, complete the form, and proceed to checkout. Within 24 hours, the recipient will receive an email from Bodybuilding.com with the gift certificate which lets them know of your gift. 

Note: Gift certificates can only be purchased using U.S. dollars, and can only be redeemed in the U.S. store.

What Domestic Shipping Methods Does Bodybuilding Offer?

Bodybuilding can pack and ship your orders quickly. Partnerships with national and regional couriers allow Bodybuilding to offer several shipping options: 

  • Economy: Usually the least expensive option. Estimated delivery date is displayed during checkout and is based on your shipping address. Monday through Friday delivery only. 
  • Standard: Usually the best option for heavy shipments, such as large tubs of protein. Delivery date is displayed during checkout and is based on your shipping address. Monday through Friday delivery only.
  • Two Business Day Delivery: Orders must be placed Monday – Friday by 2:00 p.m. EST, and items must be in-stock at one of our U.S. warehouses. Delivery date is displayed during checkout. Monday through Friday delivery only.
  • One Business Day Delivery: Orders must be placed Monday – Friday by 2:00 p.m. EST, and items must be in-stock at one of U.S. warehouses. Delivery date is displayed during checkout. Monday through Friday delivery only.
  • Military: This is the only shipping option available for APO, FPO, or DPO military mailing addresses. Delivery date is displayed during checkout. Monday through Friday delivery only.

Does Bodybuilding Offer Free Shipping?

Free shipping program is currently available to customers in the United States and with orders that have eligible products, and subtotals, before taxes and any other shipping costs, of $49 or more. Look for the Free Shipping icon to find eligible products.

If you have over $49 of eligible products in your cart, those will be shipped for free. Any product that is not eligible will be charged the Economy Shipping rate. Free Shipping also is only applied to orders of up to $500. 

Note: Free Shipping program is not available in Alaska, Hawaii, US Territories, or for Military Shipments. 

What is the Money-back Guarantee At Bodybuilding.com?

At Bodybuilding.com, Bodybuilding wants you to be happy with your purchase! If you’re not satisfied, Bodybuilding is not satisfied. If you’re unhappy with your order, whatever the reason may be, Bodybuilding will make it right. Contact Customer Service team within 90 days of your purchase and we’ll either give you a full refund or in-store credit equal to the value of your product. 

Clearance Items: All clearance items are final sale and may not be returned. No price adjustments will be given on prior sales.

How Long Does the Delivery Time Of Bodybuilding.com?

Generally packages arrive in a very quick timeframe. In Bodybuilding's experience, most packages reach customs within about 6-10 business days. Once your package has reached your government's customs agency, it must undergo clearance inspections. Bodybuilding does their best to speed-up this process by providing all of the required paperwork, but they are not able to determine exactly how long this will take for your order. Most of the time, packages are cleared within 5-7 business days and then handed-off to a local courier to complete delivery to you. Unfortunately, there is nothing Bodybuilding can do to speed this process.

How to Track My Order From Bodybuilding.com?

When you place an order, the details are sent to warehouses for shipment. As soon as the shipping label has been generated, you will receive an email with the tracking details. Tracking details can take up to 24 hours to update within the United States. You can also view the tracking details of the order at the Order History section of your My Account page.