How Do I Address a Quality Problem With a Shoe?

Related FAQ

• How Long Will It Take for My Order to Arrive In Store?

  Bata estimates that items will arrive in store within 3 to 5 days of the order being placed online.Bata will email you to let you know when your order is ready for collection followed by a call from our store executive. Please note that during Bata's sale and busy periods deliv…

• Can Some One Elso Collect Items On My Behalf?

  Yes, but they will have to take your order number; you will find this on your confirmation email, and one piece of ID from the following list to identify themselves: voter id card, pan card, passport, driving licence, aadhar card i.e. any proof which authenticates  individ…

• What Do I Need to Take With Me When I Collect My Order?

  You will need to take your order number, you will find this on your confirmation email, and one piece of Id from the following list voter id card, passport, driving license, aadhar card i.e. any proof which authenticates your name & address.

• Can I Try My Order On When I Pick It Up and Then Return If Not Right?

  Yes you will be able to try your order on in store after you have collected it. If an item is not quite right Bata will be able to exchange or refund the item for you.

• Can I Buy Bata Product Online?

  Yes. Keeping in mind the importance ease of shopping online, Bata is launched the new and updated website, where the consumer can not only view the catalogue but also make a purchase. In addition to this, the website aims to be a window to the company and to essentially dispens…