How Do I Exchange an Item(s) for a Refund?

You can arrange an item exchange by returning the unwanted item and indicating on the returns form the item reference number you wish to be sent in exchange. If the item you wish to have in exchange is of a higher value please remember to enclose the additional payment. If the item value is lower we will send you a refund within 10 days if you paid by cheque or giro, or credit your personal account if you paid on account.

Providing the item is in stock you will receive your replacement order within 7 days of us receiving your request. If it's not in stock we'll email you immediately if we have your email address, or, if not, we'll write to you to let you know.