How Do I Know That My Order Was Received and Will Be Delivered?

Once you order has been validated, you will receive an e-mail that includes your individual order confirmation number. Please refer to this number and/or your order number when contacting customer service department about the status of your order. If you do not hear from 1 Stop Florists after you receive your confirmation, your flowers were delivered on the day specified on your confirmation.

Related FAQ

  • Are There Any Additional Fees Or Charges?

    1 Stop Florists' flower, balloon and some fruit basket prices include a small transmission fee that may be retained on orders filled through a local florist. This fee helps 1 Stop Florists deal with the difference of prices found in various U.S. metro area markets.

  • Does 1 Stop Florists Guarantee My Order?

    Yes, all products ordered are covered by 100% Satisfaction Guarantee. If you (or your gift recipient) are not completely satisfied with the quality of a delivered product please contact customer service department immediately. Your complete satisfaction is 1 Stop Florists' goal…

  • What are 1 Stop Florists' Hours Of Operation?

    You may order online or by phone 24 hours a day, 7 days a week. For customer service questions we are available Monday through Friday 5:00 AM to 8:00 PM, Saturday 6:00 AM to 5:00 PM and Sunday 8:00 AM to 5:00 PM, Pacific Time. 1 Stop Florists is closed on New Year's Day, Easter…

  • How to Make Order Tracking?

    Any gift of flowers, balloon bouquets and some fruit baskets are freshly made and hand delivered by local florists 1 Stop Florists partner with. Because of this, up to the minute gift tracking and status updates are unavailable until the day after the requested delivery date. A…

  • Does 1 Stop Florists Deliver to Hospitals and Funeral Homes?

    Yes, for hospital delivery, please include the recipient's room number and full name as it is listed at the hospital as well as ensure the recipient is not scheduled for discharge on the requested delivery day. For patients in critical care, receipt of floral arrangements and f…

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