How Do I Return a Product Bought From Boots.com?
You can take your product in to a Boots store for a refund. Simply take your returns paperwork and your item and they will process this for you.
You can also use the pre-paid Royal Mail returns label on the paperwork in your order. Ensure you obtain proof of postage from your post office and retain it until we have received your item and actioned the refund. If your product requires a collection, for example large or heavy items above 15kg, please contact Boots.com .
Please note that a refund can take up to 14 days to be processed back onto your card by your bank.
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