How Do I See My Order History?

You can see your order history by visiting the Order History page in the account section on the site.

Related FAQ

  • What is “white Glove” Service?

    “White glove” service takes “room of choice” service one step further. You won’t just get your oversized item delivered to the room or outdoor location of your choice — it’ll be unboxed and set up, and all the packaging will be taken away so you don’t have to deal with it. Some…

  • Sometimes I Get a Package From a Different Retailer With a Packing Slip and Invoice That Show Different Prices Or Shipping Charg

    When one of Jet.com's retail partners fulfills your Jet order, the price you pay is what you saw on Jet. Sometimes our partners sell those items at different prices on their own sites, and that’s what shows up on the invoice. Visit the Order History page in the Account section …

  • What is “room Of Choice” Service?

    “Room of choice” service means that your oversized items will be delivered right to the room or outdoor location of your choice — not just to your doorstep. Some carriers offer the option to upgrade to this service, just ask the delivery company when they call to schedule your …

  • Are Any Products Non-returnable?

    Not many, but yes. Jet.com doesn’t accept returns of the following merchandise: select personal care items, hazardous items, pay-as-you-go products (phone, games), some jewelry, gift cards, charitable donations, grocery products, flowers and live indoor plants, open software, l…

  • How Much Will I Be Refunded When I Return an Item?

    The amount you’ll be refunded is the price minus the savings you received on the item, plus any taxes you paid on the item. It may take 10-14 business days after Jet.com receives your returned items to process your refund.

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