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• What If My Order is Damaged Or Defective?

  In the unfortunate case that one of products arrives damaged or defective, IVRose offers full refunds. IVRose asks that you provide a photo of the product to our customer service department so that IVRose may work to process your refund request. Just select "Contact Us" under "…

• Will I Be Charged for Customs, Taxes, VATs, Or Other Extra Fees?

  IVRose does not collect fees for any costs other than the products IVRose sells and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your l…

• How Do I Receive Assistance With My Order?

  IVRose's team of customer service representatives is standing by to assist customers along every step of the way - from just browsing, to ordering and shipping (and when necessary, returning as well). You can reach our customer service department by selecting "Contact Us" in th…

• Is Shopping With IVRose Safe?

  IVRose was founded by people with nearly 10 years in the e-commerce industry. IVRose takes your business seriously and, above all, want IVRose's customers to be happy. IVRose accept a number of the most-trusted online payment methods available today.

• What Countries Does IVRose Ship to and How Long Will Arrive?

  Ivrose ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by IVRose's merchants.…