How Long Will I Have to Wait for a Refund?

You should receive your refund within three to four weeks, which takes into account the time required to ship to Candere, inspection and processing of your return at facility, and processing of your refund by your credit card company.

Related FAQ

  • What is Candere's Warranty Period?

    If your merchandise becomes defective within 30 days following your original shipping date, Candere will exchange it free of charge, or refund the full cost of the merchandise excluding shipping charges.

  • How Do I Return an Item I Purchased?

    Candere strive to provide you with an experience that makes you feel confident in your purchase and use of products and services. Candere hope your selection brings you many years of enjoyment. But if you do want to return any Candere jewellery, you can simply call Jewellery Co…

  • Can Candere Help Me Keep the Engagement Ring a Surprise?

    Candere love surprises and Candere would love to help you. First, you need to think about where you'd like the Candere Jewelry to be delivered, Candere require a signature for delivery regardless of any waivers you have from FedEx, Bluedart, DHL or global reputed logistics comp…

  • Is It Safe to Mail Jewelry?

    Candere ship their jewelry by highly trusted carriers like FedEx, Bluedart, DHL or Reputed Logistics Provider so the chances of anything happening to your prized package are super slim. Plus, all shipments are fully insured.

  • Can Someone Assist Me With My Purchase?

    Candere would be happy to assist you with answering any questions you may have regarding your purchase either online chat or you may either contact Candere at +91 22 6106 6262 or email service@candere.com.

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