How to Add To, Modify Or Cancel My Order

After an order is placed with Beau Coup, they cannot guarantee changes can be made. Please reply to your Order Confirmation Email or chat in with Beau Coup and they will see whether a change is still possible.

If possible, please include the following in your request to the team of Beau Coup:    

  1. order confirmation number.    
  2. the requested changes you'd like.

Related FAQ

  • What Do I Do With Damaged, Defective Or Missing Products?

    All claims for damaged, defective or missing product(s) must be filed with Beau-coup within 7 business days of receiving your order. Please chat in, email or call the customer service department at 877-988-2328 or +1-650-967-3700 for international customers to initiate a claim.…

  • What Payment Methods Does Beau Coup Accept?

    Beau-coup accepts the following credit cards: Visa, MasterCard, American Express and Discover. We also accept payment via Paypal and Amazon Payments.  At this time, Beau-coup cannot accept purchase orders (PO's) or paper checks. Please also note that Amazon gift cards and …

  • Does Beau Coup Charge Sales Tax?

    In accordance with state laws, Beau Coup is required to collect sales tax on orders shipped within the U.S. to states in which they have a business presence. The amount (if required) varies by state. Beau Coup currently collects sales tax in the following states: AL, CA, CO, FL…

  • Do Beau Coup Offer Samples?

    Beau Coup does not offer samples at this time. However, many of their products are sold with low or no minimum order requirements.   If you have any questions about a specific product, please also reach out to their customer service team via e-mail or live chat. 

  • What Items are Restricted By Import Regulations?

    Live botanicals, food products, perishable items and hazardous materials among others are restricted by export regulations. These may be country specific. Please reference UPS's Country Regulations for details. All sparklers and matches are restricted from export outside of the…

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