How Will I Get My Pass?

Related FAQ

• How Long is My Pass Good For?

  There are several types of multi-attraction pass, and each is valid for a different time period:Build Your Own Pass and Package Deals: 30 days.All-Inclusive Pass: The number of days you bought the pass for. Go To City Card Offers a variety of durations, from 1 to 7 days in most…

• What is the Refund Policy Of Go City Card?

  The Risk Free Guarantee gives you 30 days from your purchase date to return any non-activated passes for a full refund. Just contact Customer Care Team via phone: 800-887-9103 or email: customerservice@smartdestinations.com and have your order number ready.

• What is the Ae Range for a Child Pass? What Should I Do If My Child is Under the Age Minimum?

  In most cities, child Passes are for children ages 3-12 (a Child Pass in Washington DC is for children ages 7-12). If you have a child under the age of 3 (with some exceptions, especially if an attraction is geared towards children).    

• Does Go City Card Offers Discounts for Seniors, Military, Or Students?

  Unfortunately, Go City Card is unable to provide extra discounts.

• When Does My Pass Expire?

  You have one year from the date of purchase to begin using your pass. After one year, it will expire. if you don't use your pass within 30 days of purchase, you can call customer service for a refund at 800-887-9103.