I Am Having Trouble With My Credit Card Information for My Online Order, What Should I Do?

If you receive an error message related to credit card authorization failure, double check that the billing address on the credit card and matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current and valid. After validating the information you've entered and an error message is received a second attempt, call 1-877-SEPHORA or contact your financial institution for further assistance.

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    If you have forgotten your password, please click on "Forgot Your Password?" below Sign In. You will be asked for your login email address to retrieve your password hint. Your hint will be emailed to you within one hour. Pleae note that if you did not provide a password hi…

  • Where to Buy a Sephora Gift Card Or eGift Card?

    There are three ways to buy Plastic Sephora Gift Cards:  Any Sephora stores or authorized retailers in the U.S. and Canada Online at Sephora.com, Sephora.ca, or the Sephora App Customer service at 1-877-SEPHORA Sephora eGift Cards are distributed by CashStar, Inc. The…

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    You can find the status of a particular order and view your order history on the order status tracking page. 

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    To register for My Account, all you need to provide is your name, email address, and password. You can fill out the rest of your account information including shipping, billing, address and personal options at your leisure. Once registered, you can check out your order status, …

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