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Related FAQ

• What Kind Of Box Do You Ship Orders In?

  Yoox.com cares about the environment and delivers each package in ecobox, the e-commerce packaging made entirely from recycled or recyclable materials. The box and all of its packing materials are made using cellulose gathered under environmentally, socially and economically su…

• Can I Choose a Delivery Date/time?

  Unfortunately, it is not possible to choose a specific date and time.You can try to contact the UPS (03457 877 877) directly to organize a possible delivery date.

• Where Do You Ship My Order From?

  YOOX ships all orders from warehouse in Bologna (Italy).yoox.com is a virtual store: all items on sale can be seen and purchased directly online. And in case you were wondering… no, the warehouse is not open to the public.

• How Does Delivery Work and What Should I Do If the Package Has Been Delivered to a UPS Access Point?

  Deliveries are made by UPS during working hours from Monday to Friday, with the exception of public holidays. After the first failed delivery attempt, the courier will take your package to the nearest UPS Access Point, if there is one in your area. You will receive a UPS InfoNo…

• How Do Promotional Codes Work?

  The Promotional Codes of yoox.com give you access to exclusive offers. To receive Promotional Codes, subscribe to our YOOX.COM news.To take advantage of a promotion, enter the code in the appropriate field at checkout and click "Apply". Only one YOOXCODE can be used for each or…