I Have a Special Request for My Necklace, What Should I Do?

You can add your special requests in the 'Comments' box at the bottom of your Shopping Cart. MyNameNecklace will make sure that your order is carried out according to your preference. 

Related FAQ

  • Does My Name Necklace Offer Gift Wrap and Gift Message?

    Yes, you can add a gift box and a gift message card in the gift box page or add them in the shopping cart. 

  • How Can I Cancel an Order?

    Once your order has been submitted we will immediately begin production on the items.   Due to the fact that each item is unique and customized, you will be refunded a 70% of the original item price as it cannot be restocked.

  • What are the Return Conditions Of My Name Necklace?

    You may return most new, unopened items purchased and received from MyNameNecklace.com within 100 days of delivery.

  • What Should I Do If I Receive a ‘Payment Didn’t Go Through’ Message?

    If you receive a message that your payment did not go through, please check your billing information and make sure it is accurate.  If all details are correct, please try to pay via PayPal. You don’t have to be a registered member of PayPal to use their services. You can …

  • What is the Privacy Policy Of My Name Necklace?

    Respecting your privacy is of utmost importance to the people at MyNameNecklace. Any information you submit to their website, or that is gathered by a “cookie” during your visit, is used strictly by MyNameNecklace to maintain a record of your purchases and for promotional reaso…

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