I Messaged But Haven't Heard Back for 48 Hours, Why Haven't I Received a Response?

Related FAQ

• Does Rageon Offer Phone Support?

  To best serve the needs of customers, RageOn found that email communication is the clearest, simplest and most beneficial for customers. RageOn has a super "self-serve" help section where you can search for anything, an average of 3 hour response time via email, and will super …

• Where Do I Ship My Returns To?

  Please, for any approved returns, ship them to the following address: RageOn, 1163 East 40th Street, Suite 211, Cleveland, OH 44114. Please include your name and order number so that your return can be processed in a timely manner. Please allow up to 72 hours to process your re…

• Why Isn't My Tracking Number Working?

  Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in carrier's' systems. If your order is domestic and the tracking number doesn't work, please let RageOn know so they can make sure that your ite…

• Where is My Refund Of RageOn?

  Once your return is received and inspected, RageOn will send you an email to notify you that they have received your returned item. RageOn will notify you of the approval or rejection of your refund and provide you with those details via email. If you are approved, then …

• What are RageOn's Office Hours?

  Office hours are Monday through Friday, from 9AM - 6PM EST. Any questions or concerns submitted during the weekend will be responded to promptly on the following business day.